Contact information

Contact Information

Last updated: 21 August 2026

TheMallLPL.com is owned and operated by The Mall LPL LTD, a company registered in England and Wales.

If you have a question about an order, product, delivery, return or any other matter relating to our website or business, you can contact us using the details below.

Business Information

Legal Business Name: The Mall LPL LTD
Trading Name: TheMallLPL
Website: TheMallLPL.com

Company Registration Number: 16310869
VAT Registration Number: 503062443
Registered in England & Wales

Registered / Business Address

The Mall LPL LTD
163 Muspratt Road
Liverpool
L21 4NP
United Kingdom

This is our registered/business correspondence address.

Please do not send returns to this address without contacting us first, as we will provide the appropriate return instructions for your order.

Contact Us

Email: support@themalllpl.com
Telephone: 07734711782

For order-related enquiries, please include your order number where possible so that we can locate your order quickly.

Customer Support

You can contact us regarding:

Product information
Existing orders
Order tracking
Delivery enquiries
Returns and refunds
Damaged or missing orders
Incorrect items
Pre-orders
Product authenticity enquiries
General customer service

The best way to contact us is by email at:

support@themalllpl.com

Retail Store

Our first physical retail store is located at:

The Mall
9 Swan Alley
Ormskirk
L39 2EG
United Kingdom

Please check our website and social channels for current opening information before travelling to the store.

Please note: Our Ormskirk retail store address is separate from the registered/business correspondence address shown above.

Returns

If you wish to return an online order, please contact us before sending the goods back.

Email:

support@themalllpl.com

We will provide the appropriate return instructions and confirm the correct return address.

Full information regarding cancellations, returns, opened trading card products, damaged goods and refunds is available in our Returns & Refunds Policy.